What is ZoomFone

ZoomFone is a modern state of the art telephone system. If you don’t want to worry about maintenance or installing expensive hardware, or have a phone system that will tie your phones to one location, ZoomFone is your solution. One phone system for all locations across Canada.

Our telephone system is a complete Cloud Based telephone system, and is superior to on premise telephone systems. With our ZoomFone VoIP Panel, you will be able to manage your complete solution from your Mac, PC, Tablet, etc.

Setup takes minutes. Adding and removing extensions, features, hold music, etc is instant. We will configure your system so that it meets your needs at no charge, and you can modify it as often as you like.

We ship phones to you pre-configured, all you need is a high speed internet connection and you plug them in. We also offer onsite installation, training and network support. No more expensive PBX to maintain.

PLUS + we support your employees. Save on support costs by having your employees call us directly, we answer within minutes and can help with basic issues like password resets, setting up voicemail, and advanced requests like call routing, automated attendants, etc.

No charges for changes. Traditional telephone systems require expensive onsite visits for password resets, changing the logic of your call flows, etc. We do this remotely, instantly, and at no charge.

Who we are, what we do

We provide business telephone services to companies in Canada. Our services are hosted and managed in Canada, in a Tier III facility that is LEED certified.

Our product

Our technology is based on the Session Initiation Protocol (SIP). We offer managed hosted PBX. Our infrastructure is designed and maintained to provide maximum uptime. ZoomFone is a feature rich product with advanced capabilities.

Features

Our extensive subset of features will give you the ability to perform at a higher level than ever before. Out of the box, quick to deploy and ready for you. We are able to provide basic services and highly complex services with customizable inbound and outbound rules. We have many features that facilitate your business, for example ad-hoc conference rooms that you can initiate from any extension, call recording, or whisper/barge-in for call centers. We also provide access to the API features for application integration. We can also provide custom application design to meet your needs, or support 3rd party applications.

We support you

We give you the ability to fully manage your telephones, extensions, call reports, everything. We are also there to do it for you. We perform these for you with a simple phone call. Unlike traditional phone companies, you have a service contract or pay for a technician to perform basic tasks; with us you simply call 611 and we take care of it remotely FREE!

With ZoomFone, we can supply and ship phones preconfigured from our warehouse directly to your locations. These phones are ready to be unpacked and used. This is how we make deploying easy for you.

We support your users

Most user support calls are simple issues like password resets or finding out how to use a feature. As simple as these are, they can be a distraction for a help desk or IT department. We want to allow you to focus on business, let us take those calls for you. Tell your staff to call 611 and we can take the weight off of your shoulders. Our primary support is fast, efficient and will keep your employees working.

Above and beyond

More than just traditional telephone services. We believe that once you use our product, you will discover the many features that give you the ability to do more with less. In fact, many competitors will not allow call centers; WE ALLOW CALL CENTRES!